Support
Human help, within 1 business day
Real people answer support mail — no ticket black hole. Email us at hello@flossandpixel.com and you'll hear back within 1 business day.
Faster than emailing: self-serve
Cancel your subscription
One tap in your account, access runs to the end of your paid period. The mechanics are in the Subscription Terms.
Read the Subscription Terms →Request a refund
14 days no-questions from a self-serve button in your account. The full policy, including accidental renewals:
Read the Refund Policy →Billing & account answers
The subscription question, price changes, what's free, certificates, your data — answered in the FAQ.
Open the FAQ →Plans and pricing
The exact plans and prices, with the renewal terms in the same type size:
See pricing →
Billing disputes go to a human
If you think a charge is wrong, email hello@flossandpixel.com with the account email and what happened. Every billing dispute is reviewed by a person — never auto-closed — and answered within 1 business day.
Known gaps while we launch: paid checkout isn't live yet, so nothing can be charged; a few account features (like the self-serve billing area) activate with it. If something on the site misleads you or looks broken, that's a bug we want to hear about — same inbox.